Information

Delivery Information

  •     We have a standard 7 day turnaround for orders, if you require your order for a specific date please get in       touch before ordering.  

  • We deliver Wednesday-Friday, if you require a Saturday delivery please get in touch before ordering. As all deliveries are made fresh to order we advise for you to be available for the delivery of the package and we cannot be held responsible if the delivery is missed. If your order is a gift and is being delivered to an alternative address, please make sure they are aware of the scheduled delivery as we cannot be held responsible if the delivery is missed. 

  • We strive to make sure all our products are packaged to ensure they arrive in excellent condition but please bare in mind the items are all delicate and break easily, in some rare cases the courier does not handle the package with care and items arrive in bad condition if this does happen please get in touch with us via the contact page or by email contact@nakedbakery.co.uk

  • Celebration cakes cannot be delivered UK wide, these cakes can only be delivered throughout Edinburgh Scotland or collected in person in store.  Please get in touch if you require further information.

  • Delivery costs are priced on the weight of your order, this is the cost we are charged by the courier company to send your order next day delivery before 1pm or via first class, we always recommend for fresh baked products to select the next day before 1pm option for optimum freshness.  

  • We email to confirm the dispatch of your order.  Please check your junk mail if you do not receive these emails.

Ingredient Information

  • Not all of our products can be made gluten-free.  Products containing oreos, biscoff, cookies can not be made gluten free, if in doubt please check the ingredients list on all items and get in touch for further information.

  • As we use all kinds of nuts in our products and the same equipment is used for these and products containing no nuts. This means we can only guarantee that our products may contain traces of nuts.  If you do have a nut allergy please let us know when ordering in the additional information section as we will make sure everything is cleaned throughly and no nuts are in the area before making your order, but we can't guarantee that the product will be nut free.

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©2020 Naked Bakery